Include these details
A clear report helps us respond quickly. Please include the restaurant name, the affected device, the approximate time and a short description of what happened.
Application
App version and whether the issue affects POS, mobile, reservations or the management portal.
Printing
Printer model, affected workstation and what you expected to print.
Orders and payments
Order number, table number and a short description of what is missing or incorrect.
Visual evidence
Attach a screenshot or the relevant error message, with sensitive customer information removed.
Privacy and data requests
For privacy requests, contact privacy@smartrest.eu or review the Privacy Policy.